FAQ

The FAQ contains answers on common questions about installing and running the BASEMENT software. If your question is not answered here, please try to get an answer in the user forum.

Installing and removing the program

Q: After downloading and unzipping the installation files, I get two files named "setup.exe" and "setup.msi". How do I have to proceed?

A: Just double click on "setup.exe". The installation should start right away. 

Q: After having successfully installed the program, i get the error "The application failed to initialize properly (0xc0150002)." resp. "Die Anwendung konnte nicht richtig initialisiert werden (0xc0150002)" when trying to launch BASEMENT.

A: You have to install the Microsoft .NET Framework (see system requirements for version) to avoid this error. The library can be found external pageherecall_made.

Q: How can I remove the program from my computer?

A: Click on the Installation file "setup.exe". You then have the choice to either repair or remove the software. Alternatively, you may go to the System properties - Software to properly deinstall the program.

Basement Command File

Q: I want to open an input-file .bmc to edit but the program starts. How can I edit or view these input files?

A: You can open the input file using an ordinary text viewer as e.g. notepad. Just right-click on an input file *.bmc and select a program from the list under "open with", e.g. Notepad.

Test Cases

Q: When I download an Input file from the Tutorial or Test Case sections, i get a ".zip"-file. What do I have to do with it?

A: A zip-file is a compressed file containing all the input files you need. All you have to do is to extract the content to a folder on your disk. If you dont have any software which can handle zip-files, have a look at e.g. 7-zip.org.